Terms and Conditions

1. Introduction  
Welcome to Loon.ae! By using our website and making a purchase, you agree to these terms and conditions.  
Please read them carefully before placing an order.  

2. Orders & Payments
All orders are subject to availability and acceptance.  
 Prices are listed in AED and may change without prior notice.  
We accept multiple payment methods:  
   Credit/debit cards  
   Online transfers  
   Cash on Delivery (COD) (where applicable)  
 We reserve the right to cancel or refuse any order if fraudulent activity is suspected.  

3. Shipping & Delivery
We deliver across the UAE.  
Delivery time may vary based on location and product availability.  
Shipping charges (if applicable) are displayed at checkout before payment.  
We are not responsible for delays due to unforeseen circumstances (e.g., courier issues, customs, weather conditions).  

4. Returns & Refunds
*Returns are accepted within *7 days of delivery* only for defective or non-working products.  
To request a return:  
   Provide proof of purchase.  
   Contact our support team.  
The item must be:  
   In *original packaging*  
   *Unused* and in the same condition as received.  
If approved, the customer may receive a *replacement* or *refund*, based on stock availability.  
Return shipping costs may be covered by the customer unless the product arrived defective.  
No returns, exchanges, or refunds for change-of-mind purchases.

5. Product Warranty
No warranty is offered unless explicitly mentioned on the product page.  
For manufacturer warranties, customers must directly contact the manufacturer.  

6. Customer Responsibilities 
Customers must provide *accurate shipping details*.  
We are not responsible for delivery failures due to incorrect addresses.  
Customers should inspect the product upon delivery and report any issues immediately.  

7. Liability Disclaimer 
We are not responsible for any *damage, injury, or loss* due to product misuse.  
We do not guarantee that our website will be:  
Error-free
Uninterrupted  
Free from security risks

8. Privacy Policy
 We *value your privacy* and ensure secure handling of personal data.  
 We do *not share your details* with third parties without consent, except for order processing.  

9. Amendments  
Loon.ae reserves the right to modify these Terms & Conditions anytime.  
Updates will be posted on our website and apply to future transactions.  

Need Help?
For any questions or concerns, please contact our *customer support*.